Dear Susan;

Please know how delighted we are with the level of service we received during the pre-planning and on-site management of the recent EEI Convention Grand Event at The Carlu. The entire evening was an overwhelming success, due in no small measure to the exceptional food, creative presentation and outstanding service you and your staff provided.

We received several compliments from guests regarding the exquiste food and first-class service in each room. Many thanks for your hard work.

Once again, Please accept our thanks and gratitude on a superb job.

Sincerely,